FINANCIAL ADVISORS
The client experience is the product. The prep is the cost.
Advisory firms win on relationships and lose hours to the machinery around them: meeting prep, service requests, review cycles, documentation. We build RIAs systems that produce the white-glove experience without the back-office grind, with compliance in the architecture.
The way it works now
Meeting prep means pulling from the custodian, the CRM, the planning tool, and the last meeting's notes, manually, per client. Service requests (move money, update beneficiaries) bounce through email with no status anyone can see. Annual reviews are scheduled by spreadsheet, and the documentation your compliance consultant wants exists in six places.
What custom looks like
Meeting-prep automation: a briefing per client assembled from your systems (holdings, flows, planning items, open tasks, life events noted since last time), ready the morning of.
Service-request workflows with status, ownership, and SLAs, visible to the advisor and, where you want it, the client.
Review-cycle management that guarantees every client gets the cadence you promised, with the documentation trail built as a byproduct.
Where agents fit
Meeting-note structuring: raw notes become CRM records, tasks, and follow-up drafts for approval.
Client communication drafts (market notes, RMD reminders, tax-season coordination with their CPA) in your voice.
Data hygiene: the agent reconciles CRM records against custodial data and flags drift instead of letting it rot.
Compliance
Built with SEC and FINRA recordkeeping expectations in view: communications archiving, audit trails, and access controls designed in, and we work alongside your compliance consultant rather than around them.
Sound like your shop?
Tell us what your week actually looks like. First conversation is free, and it is with an engineer.