MEDICAL PRACTICES
We built for CMS. Your practice is a smaller CMS.
Our engineers delivered systems for the Centers for Medicare and Medicaid Services and the Department of Veterans Affairs, which is to say: healthcare data, at scale, under audit. An independent practice runs the same problems at human size. We build the software around your EHR that the EHR will never be.
The way it works now
The EHR is a legal record pretending to be a workflow tool. Intake is a clipboard re-typed by staff. Referrals leak, recalls lapse, prior authorizations consume a full-time human, and the phone rings all day with questions a system should answer. Every add-on vendor wants your patient data on their cloud with a BAA and a shrug.
What custom looks like
Digital intake and pre-visit workflows that land structured data where staff need it, cutting the clipboard and the re-typing.
Recall and care-gap engines: patients due for follow-ups, screenings, and chronic-care visits surfaced and scheduled systematically, which is both good medicine and the practice's most reliable revenue.
Referral and prior-auth tracking with status, ownership, and escalation, so nothing leaks between fax machines.
Where sensitivity demands it, on-premises AI workloads: document processing and summarization running on local hardware in your building, so PHI never leaves it.
Where agents fit
Appointment reminders, waitlist backfill, and reschedule handling by text, integrated with your schedule.
Prior-auth paperwork assembly for staff review, cutting the per-auth grind.
Inbox triage: refill requests, records requests, and routine questions sorted and drafted for clinical approval.
Compliance
HIPAA is the floor, not the feature. Encryption, access control by role, audit logging, BAAs where third parties are unavoidable, and architecture that minimizes them. We came from environments where the auditor always shows up.
Sound like your shop?
Tell us what your week actually looks like. First conversation is free, and it is with an engineer.